The report acknowledges Capgemini’s “vision to create value for its clients, by reimagining business operations using an augmented workforce”, “notable success in the Intelligent Automation space”, “ability to blend the technology and process expertise as well as end-to-end automation approach that focusses on business outcomes”, “approach based on Digital Global Enterprise Model (D-GEM)”, and “recently launched Capgemini’s Intelligent Automation Platform (CIAP).”
Everest Group授予那些在构建技术能力、扩展合作伙伴生态系统、构建健壮的客户培训项目、开发跨各种业务流程的可重用资产和加速器方面投入大量资金的供应商“领导者”称号。领导者还拥有卓越的咨询和维护支持服务，以及更高比例的进步商业模式在他们的IA参与。